Privacy Policy
Last Updated: April 20, 2025
At MEI Auto Finance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, apply for financing, or otherwise engage with our services.
1. Information We Collect
We may collect personal information when you:
- Apply for financing
- Submit a contact or trade-in form
- Schedule a test drive
- Use our online payment portal
- Subscribe to promotional communications
This information may include:
- Name, phone number, and email address
- Driver’s license and government-issued ID
- Employment and income details
- Social Security Number (when required for financing)
- IP address and browser information (automatically collected)
2. How We Use Your Information
We use your information to:
- Process financing applications
- Provide customer service
- Send updates, promotions, and appointment confirmations
- Send SMS messages regarding account updates, promotions, appointment reminders, and financing options (with prior consent)
- Maintain security and compliance with laws
- Improve our website experience
3. Sharing Your Information
We do not sell your information. However, we may share it with:
- Credit reporting agencies for financing
- Third-party service providers (e.g., website hosting, CRM)
- Law enforcement or government officials when required by law
4. Cookies and Tracking
We may use cookies and similar technologies to track website performance, personalize your experience, and enable retargeting ads and analytics. You can modify your browser settings to control cookie usage.
5. Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.
6. Your Rights and Choices
You have the right to:
- Access and update your information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of promotional emails at any time
To exercise your rights, contact us at:
7. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date.
9. SMS Communications
By providing your phone number and opting in to receive text messages from MEI Auto Finance, you consent to receive SMS communications, including appointment reminders, promotional offers, account information, and other related messages.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying “STOP” or contacting us at info@mei-finance.com.
Contact Us
MEI Auto Finance
At MEI Finance, your privacy is our priority. We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect your data. This privacy policy outlines the types of information we gather, why we collect it, and how we keep it secure.
Information We Collect
When you interact with MEI Finance, we may collect the following types of information:
- Personal Information: Name, address, phone number, email, and other details you provide when contacting us or applying for financing.
- Financial Information: Income, credit history, and related details for financing applications.
- Usage Information: Data collected automatically when you visit our website, such as your IP address, browser type, and browsing behavior.
This information helps us provide better services, process applications, and improve your overall experience.
How We Use Your Information
We use your information to:
- Process financing applications and other transactions.
- Respond to your inquiries and provide customer support.
- Improve our website, services, and customer experience.
- Send updates, promotions, or other relevant communications (only if you’ve opted in).
- Comply with legal and regulatory obligations.
Your information will never be sold or shared with third parties except as required to provide services or comply with legal requirements.
Sharing Your Information
MEI Finance may share your information in the following cases:
- With Service Providers: We may share data with trusted partners who assist in delivering our services (e.g., processing applications).
- For Legal Compliance: If required by law or to protect our rights, we may disclose your information to authorities.
- With Your Consent: We may share your information if you provide explicit consent.
Data Security
Protecting your information is our top priority. We implement industry-standard security measures, such as encryption, firewalls, and secure servers, to safeguard your data. While we take every precaution, no method of transmission over the internet is completely secure. We recommend taking steps to protect your information, such as keeping login credentials private.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather insights about site usage. Cookies help us:
- Understand how visitors use our site.
- Improve site performance and usability.
- Deliver tailored content and advertisements.
You can control or disable cookies through your browser settings, but doing so may impact your user experience.
Your Privacy Rights
As a MEI Finance customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Opt out of receiving marketing communications.
- Request deletion of your personal data, subject to legal obligations.
To exercise your rights, please contact us using the details provided below.
Contact Us
If you have questions or concerns about our privacy policy, please contact us:
- Email: info@mei-finance.com
- Phone: (817) 342-0222
- Address: 1911 E Division Ave, Arlington, TX 76011
We’re here to assist you and address any privacy-related inquiries.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically.